Norman R. Eckstein, CMC

Specialities Strategy and Objectives Team Thinking and Decision Process Organization Development Knowledge and Change Management Product Development Team Facilitation

Industries Retail Manufacturing Professional Services Not-for Profit

Client Benefits

A non-traditional consulting approach. We use an objective analysis/thinking process to lead client people to develop and implement creative and innovative strategies and problem solutions. Rather than tell you what to do, we help your people:

• share functional perspectives, biases, knowledge and ideas with each other
• focus on the customer and on common objectives
• use clear and creative thinking to make effective decisions

This approach affords more effective results than traditional consulting.

• Decisions are better tailored to the organization than an outsider's recommendations
• People want to implement what they have created
• Results are achieved in shorter time at lower cost

This versatile, proven approach to developing strategies and solving problems is used in organizations of all sizes and types. It applies to many situations, including: establish objectives and strategies; prevent or eliminate problems; create, develop or debug new products; and analyze and plan implementation of decisions.

Professional Background

Mr. Eckstein has more than 25 years experience in management consulting. During that time he has specialized in assisting clients to grow profitably, and to improve operations and management practices. His experience includes implementing management control systems, developing and implementing strategic plans and marketing strategies, business process reengineering, and organization and management development.

A Certified Management Consultant, Mr. Eckstein has served more than 100 clients in more than 30 industries. These clients have included start-up companies, entrepreneurial and middle market, as well as top Fortune-ranked companies.

Before starting Eckstein Management Consulting in 1989 he held management positions at The Alexander Proudfoot Company, Coopers & Lybrand, and United Research Co. (now Gemini).

A frequent speaker for local and national consulting organizations on Participative Process Consulting, Strategic Planning, and The Changing Workplace, Mr. Eckstein is listed in the Marquis Who’s Who in Finance and Industry and Who’s Who in the Midwest. He is National Chairman of the Board of the Institute of Management Consultants USA and has chaired its Participative Process Consulting Special Interest Group.

He has also been on the Chicago Advisory Board of The Entrepreneurship Institute, was president of the MIT Club of Chicago, has served on the Executive Committee of the M.I.T. Enterprise Forum of Chicago, and is a member of the Strategic Management Association.

He is a vice president of the Board of Jewish Education of Metropolitan Chicago and a director and officer of the Council on Jewish Workplace Issues. Mr. Eckstein attended The United States Military Academy and has received Bachelors and Masters degrees in Management from the Sloan School of Management at the Massachusetts Institute of Technology.